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Social workers improve patient flow and end hallway health care

The government is redesigning Ontario’s health care system, and policy-makers and health care executives are turning to three key roles to improve patient flow and move patients in and out of hospitals smoothly utilizing the unique skills of social workers to:

 

1

 

Reduce wait times and divert those with non-urgent care needs away from Emergency Departments

2

 

Promote complex patient and caregiver readiness for discharge

3

Reduce return visits to the Emergency Department by providing essential care navigation and case management service in primary care

Registered Social Workers (RSW) accomplish the above by using their expertise in psychosocial care to contribute to the efficacy of medical interventions, thus improving patient flow and experience throughout the health care system.

3 KEY ROLES

Click below to learn how these three new roles will help improve patient flow and end hallway health care in your community:

 

RSW ED Intake Optimizers

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RSW Complex Care Transition Specialists

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RSW Primary
Care Navigator

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ABOUT US

There are over 18,000 Registered Social Workers in Ontario, making social work the largest regulated profession providing mental health services in the province. 

 

Social workers are experts in psychotherapy, case management, system navigation and addressing factors such as poverty, housing and employment (also referred to as the social determinants of health), which can impact overall physical and mental health. 

 

Social workers assist Ontarians of all ages to identify the source of stress or problems, strengthen coping skills, find linguistically and culturally appropriate resources and facilitate solutions.

 

Whether developing policy in government to support health and well-being, working with patients and caregivers in hospitals to facilitate safe discharge or supporting the mental health of Ontarians in community-based programs, social workers help people address and resolve everyday issues to complex needs; it’s what we do. 

 

The Ontario Association of Social Workers (OASW) is a voluntary, bilingual, non-profit association representing approximately 5,700 social workers. All members have a university degree in social work at the bachelor, master or doctoral level. OASW works to actively speak on behalf of social workers on issues of interest to the profession and advocates for the improvement of social policies and programs directly affecting social work practice and client groups served.

© 2019 Ontario Association of Social Workers (OASW)